I currently work in Maryland doing IT related work, specifically Desktop Support. I hold A+, Network+, and MCP (Windows Server 2003) certifications.

I have 3+ years experience working full-time in the IT field, previously worked an additional 2 years as an intern in a large IT department, have taken IT classes at the university level, and have been working with computers since about age 12.
 
 

I am available for side-work on evenings and weekends. Please contact me for details. I prefer business environments, but can also work in a home environment as well.

I accept cash, PayPal, or credit cards (Visa/Mastercard/American Express/Discover)... $80/hr (USD only for credit cards... also accept GBP and/or Euro's in cash only) or listed/negotiated prices for particular work.

I'm authorized to work in the United States and throughout Europe, including France, United Kingdom, Switzerland, European Union, etc. All travel beyond 10 miles from Downtown Silver Spring, Maryland is at client's expense for travel, lodging, etc. if necessary.


I'm bilingual, I speak both English and French.

I can also provide training for various computer programs or just basic computer skills. As an experienced support professional, I can probably cover most topics that you may have questions about.

• Computer Set Up
• Basic Active Directory Assistance/Training
• User Accounts
• Groups / OU's
• Basic Group Policy
  
• Setting up domain controllers
• Managing permissions to network resources
  
• Technical Documentation
• Will write basic user guides
• Will write IT-level guides with more advanced information
• Can assist with documentation in general
  
• Technology Training
• Will teach basic computer skills
• Show you how to use applications
• Train you in IT skills and computer repair
  
• Troubleshooting
• Email
• Malware/Viruses
• Data Recovery (in certain cases)
• Hardware/Software
  
• iPhone/Android questions
• Mail
• Contacts
• Synchronization
  
• Google Apps
• Setting up Google Apps
• Managing Google Apps
  
• Activesync for mobile devices
  
• Microsoft Windows (client+server) / Mac OS X / Linux (basic)
• Set up systems in workgroup or domain environment
• Troubleshoot common user issues
• Troubleshoot applications, including Microsoft Office
• Troubleshoot network-related problems
  
• Etc.
• Send me a request for proposal with your needs and I will work with you on the details and/or pricing